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The Home Improvement Practices Regulations Apply to the Licensed Trades

by Robert J. Incollingo, Esq.

September 2008

The home improvement practice regulations, found in the New Jersey Administrative Code at N.J.A.C. 13:45A-16.1 to 16.2, interpret the New Jersey Consumer Fraud Act, N.J.S.A. 56:8-1 to -20, in the field of residential construction. More than twenty years after their adoption, a fair amount of uncertainty remains regarding the applicability of these regulations to the licensed trades. Look at any work order for plumbing or electrical services, and odds are it comes up short against the clear requirements of the home improvement practice regulations. Ask the man who uses it, and he will likely (and wrongly) respond that those regulations don’t apply to his business. The truth is that licensed tradesmen, and the companies associated with them, are subject to the home improvement practice regulations even when they operate within a limited scope of work which requires their particular license.

Confusion on this score appears to have been increased by enactment of the Contractors' Registration Act (N.J.S.A. 56:8-136 et seq.) which took effect December 31, 2005 as an amendment to the Consumer Fraud Act. The Contractors' Registration Act requires contractors who sell or make home improvements in New Jersey, unless they are otherwise exempt, to be registered with the Division of Consumer Affairs in the Department of Law and Public Safety. Among those exempt from registration are architects, burglar alarm businesses, electrical contractors, professional engineers, fire alarm businesses, landscape architects, land surveyors, locksmiths, master plumbers, and any other person in any other related profession requiring registration, certification, or licensure by the State, e.g., the newly licensed heating, ventilating, air conditioning and refrigeration contractors, who are acting within the scope of practice of their trade. N.J.A.C. 13:45A-17.4(a)4.

Such licensed persons would not have to register as home improvement contractors so long as their work on a residential project does not extend beyond services for which they would need their license. Based on the experience of the author, such licensed persons are generally familiar with this exemption, but in many instances (where they know of the home improvement practices regulations at all) they believe it excuses them altogether from compliance with the related regulations for home improvement. This misconception is a close second in popularity to the wrong notion that home improvement subcontractors do not need to be registered.

As stated, the requirement for separate registration as a home improvement contractor depends on whether the scope of work on a residential project extends beyond what can only be done by the licensed trade. For example, if an electrician wires a ham radio tower, she needs only her electrician’s license, because the Electrical Contractors Licensing Act of 1962 (N.J.S.A. 45:5A-1 et seq.) defines electrical contracting as “the business of contracting to install, erect, repair or alter electrical equipment for the generation, transmission or utilization of electrical energy,” and wiring a ham radio tower is certainly within that definition. Contrariwise, if she builds a radio shack on which to anchor that tower, she is acting outside the scope of practice of the electrical profession while engaged in home improvement, outside the exemption of N.J.A.C. 13:45A-17.4(a)4, and in addition to her electrician’s license she would need to hold a home improvement contractor’s registration.

Contrast this issue with whether a licensed electrician needs to comply with the home improvement practice regulations. Whether she wires the tower or builds the radio shack, she is involved in “home improvement” within the meaning of N.J.A.C. 13:45A-16.1A, and must comply with the home improvement practices regulations found in the New Jersey Administrative Code at N.J.A.C. 13:45A-16.1 to 16.2. A contractor’s failure to comply with any of these regulations in the course of home improvement constitutes automatic consumer fraud, whether she intends sharp practice or not. These “per se” violations entitle the aggrieved consumer to his attorney’s fees incurred in proving the violation, regardless of whether the violation has caused him an ascertainable loss. If he can show that the contractor’s violation of the regulation caused a loss, he will be awarded three times his damages by the court.

On their websites, both the Board of Master Plumbers and the Board of Examiners of Electrical Contractors include among their statutes and regulations the home improvement practice regulations - the necessary implication being that these regulations apply to the respective licensed trades.1 After the Contractors' Registration Act was passed, the home improvement practices regulations were renumbered, and former N.J.A.C. 13:45A-16.1, Definitions, was recodified to N.J.A.C. 13:45A-16.1A. A new section 16.1 was added, to spell out the purpose and scope of the revised regulations:

“13:45A-16.1 Purpose and scope

“(a) The purpose of the rules in this subchapter is to implement the provisions of the Consumer Fraud Act, N.J.S.A. 56:8-1 et seq., by providing procedures for the regulation and content of home improvement contracts and establishing standards to facilitate enforcement of the requirements of the Act.

“(b) The rules in this subchapter shall apply to all sellers as defined in N.J.A.C. 13:45A-16.1A and to all home improvement contractors as defined in N.J.A.C. 13:45A-17.2 whether or not they are exempt from the provisions of N.J.A.C. 13:45A-17.”

What subsection (b) of new Section 16.1 means in plain English, is that whether or not a contractor is required to register with the Division of Consumer Affairs, it still has to comply with the home improvement practices regulations any time it engages in the business of making or selling “home improvements” as broadly defined in N.J.A.C. 13:45A-16.1A:

"Home improvement" means the remodeling, altering, painting, repairing, renovating, restoring, moving, demolishing, or modernizing of residential or noncommercial property or the making of additions thereto, and includes, but is not limited to, the construction, installation, replacement, improvement, or repair of driveways, sidewalks, swimming pools, terraces, patios, landscaping, fences, porches, windows, doors, cabinets, kitchens, bathrooms, garages, basements and basement waterproofing, fire protection devices, security protection devices, central heating and air conditioning equipment, water softeners, heaters, and purifiers, solar heating or water systems, insulation installation, siding, wall-to-wall carpeting or attached or inlaid floor coverings, and other changes, repairs, or improvements made in or on, attached to or forming a part of the residential or noncommercial property, but does not include the construction of a new residence. The term extends to the conversion of existing commercial structures into residential or noncommercial property and includes any of the above activities performed under emergency conditions.”

Given the breadth of these regulations, and recapitulation of the point in the latest revision, one might expect the question of who is and who is not subject to the home improvement regulations to be a settled topic, but the case law continues to evolve. For example, a case just decided February 6, 2008, Czar v. Thomas, 398 N.J. Super. 133 (2008), held that a specialty contractor (in that case a cabinetry contractor) dealing directly with owners of a new house under construction by a third party builder, is a home improvement contractor within the meaning of the home improvement practice regulations, and cannot avoid liability under the regulatory exclusion for new home construction.

The new section on the purpose and scope of the home improvement practices regulations needs a plain language re-write, so that it says what it means and any contractor can understand it. Until that day comes, the word needs to go out - the home improvement practices regulations apply to the licensed trades.

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Robert J. Incollingo


1As of this writing, the New Jersey Board of Examiners of Electrical Contractors is a bit behind the curve, in that its website carries an outdated version of the regulations as they existed before passage of the Contractors' Registration Act.

 

 

Press Release
Jan. 16, 2008 For immediate release

Local attorney wins accolade from consumer-protection organization

Robert J. Incollingo, a Glendora attorney, has been named 2007 Man of the Year by the New Jersey Remodelers Association.

Incollingo was honored Jan. 9 for his work with the Collingswood-based association, whose mission is to protect South Jersey homeowners by holding the 80 contractors and suppliers in the group to strict ethical standards. Through its Operation Good Samaritan, the group even sends contractors out — at no cost to selected homeowners — to fix faulty or unfinished work done by nonmembers.

Incollingo belongs to the association because construction law is one of the primary focuses of his practice, which also encompasses business and real estate litigation.

New Jersey Remodelers Association Executive Director John T. Gasper III cited the large commitment of time Incollingo has donated to the group over the past 10 years, and noted that Incollingo rewrote the rules for the group’s Consumer Arbitration Board, which settles disputes between homeowners and member contractors.

“Bob is always focused on getting us more members and getting the best and newest industry education to our members,” Gasper said. “We appreciate what he does.”

Incollingo said he was “thrilled” to receive the honor, adding that “it’s especially gratifying coming from a group committed to such high standards of fairness and justice.”

A practicing attorney for 26 years, Incollingo is a graduate of Temple University and its school of law. He also attended the construction development and management certificate program at the University of California, Irvine, and completed the construction management certificate course at Camden County Community College.

Incollingo is co-vice chair of the New Jersey State Bar Association Construction Law Section and a member of the Burlington County and Camden County bar associations and the unified State Bar of California. He serves as a commercial arbitrator by appointment of the Superior Court in Camden and Burlington counties.

Incollingo is also a founding member of, and counsel to, the Delaware Valley Chapter of the Roof Consultants Institute, and a member of the Builders League of South Jersey and its parent group, the National Association of Home Builders.

He is a frequent speaker at professional conferences on construction topics and is a contributing author of “Residential Construction & Renovation: A Legal Guide for New Jersey Homeowners,” published by the New Jersey State Bar Foundation.

Members of the press: Please direct questions to Beth Fand Incollingo at Texterity, LLC by calling 609.351.5990 or e-mailing a1scoop@hotmail.com.

Robert Incollingo’s Web address is www.rjilaw.com and the address for the New Jersey Remodelers Association is www.thenjra.com. Feel free to include these in the article, or use them for background information.

Final Invoice Disclosure and Limit on Charges for Pulling a Permit

by Robert J. Incollingo

On January 9, 2006, N.J.S. 56:12-2.1 was added to the New Jersey consumer contracts law (N.J.S. 56:12-1 to -18), which includes the Plain Language Act and the Truth-In-Consumer Contract, Warranty and Notice Act, and protects the public by requiring that consumer contracts be clearly written and understandable. Under new section 2.1, a contractor must now list on the final invoice to the consumer the cost of all permits required to complete a residential construction project, along with any associated administrative or processing fees charged by the contractor. The new law limits the related charges to the actual cost to the contractor to obtain the permit and to record any necessary documents.

Failure to comply with the new requirement exposes a contractor to a $500 penalty for each separate violation, upon written complaint filed by a consumer with the Division of Consumer Affairs (DCA) in the Department of Law and Public Safety.

The law applies to any work on a residence which will require a permit to be obtained under the State Uniform Construction Code Act ( N.J.S. 52:27D-119 et seq.). or the associated regulations, but it does not apply to work on a new home subject to the New Home Warranty and Builders' Registration Act, (N.J.S. 46:3B-1 et seq.) and for which a certificate of occupancy has been issued.

Although the new statute is sandwiched into the consumer contracts law which elsewhere allows for private enforcement leading to damages and attorney's fees, the residential permit disclosure law offers no such remedy to the consumer. Presently, violations are to be enforced pursuant to the Penalty Enforcement Law of 1999 (N.J.S. 2A:58-10 et seq.) by the DCA, and only "upon written complaint filed by a consumer." The remedy inures to the State, rather than to the aggrieved consumer.

This is a law which has little in the available record concerning the reasoning behind it, and the statement which accompanied its introduction does no more than paraphrase the proposed text. Presumably, there was a felt need to avert unforeseen charges by rapacious residential contractors, and the statute as originally drafted required disclosure of all permit costs in the original contract. Because all permit costs cannot be known for certain before application, the law was revised to instead require that those fees be stated on the final invoice. Reconsidered with this change, the measure found overwhelming acceptance in the Legislature, passing in the Assembly 76-0-1 and the Senate 39-0.

The new statute suggests the need for interpretation, by limiting associated administrative or processing fees charged to the contractor's "actual cost" to obtain the permit and to record any necessary documents. "Actual cost" is not defined; it could arguably include direct cost or indirect cost, or both. As enacted, the law is silent on the extent to which the contractor's indirect job costs (e.g., home office overhead) can be charged to procurement of permits, which under accepted cost accounting principles could be prorated and assigned in part to a particular project, as in Eichleay formula calculations widely used in construction delay cases. Nor does the new law offer limitations on attenuated direct cost items such as fuel, administrative time for application preparation and revision, payroll associated with meetings with officials, or office supplies. The law says nothing about the propriety of externalizing these "actual" contractor costs which under former law could be approximated and passed through as administrative or processing fees.

Given the relatively small penalty involved for any violation, the lack of any financial incentive for consumers to vindicate their rights, and the obscurity enjoyed by the new statute to date, these issues are likely to remain undecided for a very long time.

11/29/07

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